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Hospitality & Hotels Grow direct bookings — minus the commission.

The 15–20% Booking.com takes can be reclaimed with a real direct-booking system. Goal: grow brand-direct traffic and let AI reservation convert it faster.

Sector pain points

  • 70%+ of bookings come via OTAs — heavy commission loss
  • Direct site conversion is anemic (1–2%)
  • WhatsApp + phone booking requests get missed
  • Guest data lives in the OTA — weak repeat-guest economics

How we work

01

Direct booking funnel

Brand-direct campaigns on Meta + Google. Landing optimized for booking conversion.

02

AI booking agent

WhatsApp and phone, 24/7 — availability, pricing, transfer, special requests.

03

Repeat-guest CRM

Build the guest database. Birthday, anniversary, seasonal offers automated.

04

Revenue dashboard

Occupancy × ADR × direct % × OTA % — revenue management in one screen.

Sector benchmark

+35–60%

Direct booking share

−50%

OTA commission loss

+25%

ADR (premium pricing)

10–14 weeks

Full system live

PMS integration + WhatsApp AI in first 6 weeks. Then direct-booking campaigns + revenue dashboard. By month 6 OTA dependence halves.